Privacy policy

This Privacy Policy explains how NABAT Labs (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website (the “Services”).

By using our website, you agree to the collection and use of your information in accordance with this Policy

1. Who We Are

NABAT Labs operates this website and its associated online store. Our Services are powered by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and operate securely.

2. Information We Collect

We collect personal information to process your orders, improve your experience, and maintain the safety of our Services.

This may include:

• Contact Information: Name, email, phone number, billing and shipping address.

• Payment Information: Credit/debit card details, transaction data, payment confirmations.

• Account Information: Login credentials, preferences, saved addresses, order history.

• Device & Usage Data: IP address, browser type, device identifiers, pages viewed, session data.

• Communications: Messages you send to our support team or respond to in surveys or promotions.

We do not intentionally collect information from minors. If you believe a child has provided us with their data, please contact us immediately to request deletion.

3. How We Collect Information

We collect personal information in the following ways:

• Directly from you when you create an account, make a purchase, or contact us.

• Automatically through cookies and similar technologies when you browse our website.

• From third-party providers, such as Shopify, payment processors, analytics tools, and marketing platforms.

4. How We Use Your Information

We use your information to:

• Process and fulfill your orders.

• Communicate with you about purchases, deliveries, and customer support.

• Personalize and improve your shopping experience.

• Send you promotional content (only with your consent).

• Detect and prevent fraud or unauthorized activity.

• Comply with legal obligations.

5. Sharing Your Information

We may share your personal information with:

• Shopify, which hosts our store and manages transactional data.

• Service providers that help us process payments, deliver orders, or provide analytics.

• Marketing partners to show personalized ads (only if you have consented).

• Authorities or legal entities, when required by law or to protect our rights.

We never sell your personal information.

To learn how Shopify uses your data, visit the Shopify Privacy Policy.

6. Your Rights

Depending on your location, you may have the following rights:

• Access – Request a copy of your personal data.

• Correction – Ask us to correct inaccurate or incomplete data.

• Deletion – Request deletion of your data (“Right to be Forgotten”).

• Portability – Receive your data in a structured, machine-readable format.

• Opt-out – Decline marketing emails or targeted advertising at any time.

You can manage your communication preferences directly in emails (via “Unsubscribe”) or contact us using the details below.

If you reside in the EU, UK, or US states with privacy laws (e.g. California), you also have the right to file a complaint with your local data protection authority.

7. Data Retention

We retain your personal data only for as long as necessary to:

• Fulfill the purposes described in this Policy,

• Comply with legal obligations,

• Resolve disputes, and

• Enforce our agreements.

Once data is no longer needed, it will be securely deleted or anonymized.

8. International Transfers

Your information may be transferred and processed outside your country of residence, including in the United States and Canada, where Shopify’s servers are located.
When we do so, we rely on lawful transfer mechanisms such as the EU Standard Contractual Clauses to ensure your data remains protected.

9. Security

We use industry-standard safeguards (encryption, firewalls, and secure data storage) to protect your personal information.
However, no system is 100% secure. We encourage you to use strong passwords and never share your account details.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory updates. Any changes will be posted here with a revised “Last updated” date.

11. Contact Us

If you have any questions, concerns, or wish to exercise your rights, please contact us:
Email: contact.nabatlabs@gmail.com